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- NEVER respond to any phone call / SMS / e-mail requesting your bank account details.
- NEVER reveal your bank account details / ATM PIN / internet banking password to anyone.
- NEVER follow instruction from any unknown party to do banking transactions or make changes to your bank account details.
- NEVER be a victim of schemes that sound too good to be true.
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- JANGAN melayan sebarang panggilan telefon / SMS / e-mel yang meminta butir-butir perbankan anda.
- JANGAN mendedahkan sebarang maklumat akaun / nombor PIN ATM / kata laluan perbankan internet anda kepada mana-mana pihak.
- JANGAN terpedaya dengan arahan orang yang tidak dikenali untuk melakukan sebarang transaksi atau perubahan ke atas butir-butir perbankan anda.
- JANGAN menjadi mangsa kepada skim-skim yang menjanjikan pulangan yang terlalu lumayan.
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DO NOT RESPONSE TO EMAIL CLAIMING TO BE FROM ALLIANCE BANK REQUESTING FOR YOUR PERSONAL INFORMATION. IT IS A SCAM! THIS SCAM IS CALLED PHISHING!
Alliance Banking Group would like to advise its customers and allianceonline users to be vigilant with their Personal Information if they have received emails requesting for verification of their account details.
If you receive any phishing emails with URL attachments, please refrain from clicking on the URLs and please DO NOT provide your personal information.
Customers who have received such email requests and may have disclosed such confidential information to a fraudulent website are advised to contact the Bank IMMEDIATELY.
To access the allianceonline login page, please visit the Bank’s official website at http://www.alliancebank.com.my; and click on the appropriate allianceonline login button.
“Phishing" is the creation of email messages and web pages that replicate existing legitimate sites of well-known companies and businesses. This is done by unscrupulous individuals/organisations to trick consumers into divulging personal financial information such as bank account numbers, credit card security details, ATM Personal Identification Numbers and other personal identifiers. The stolen data may be used to commit fraud.
Alliance Bank has many safeguards and detection systems in place to enforce identity theft prevention, but prompt action by customers remains a very important method to help us stop such illegal activities.
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CAUTION! (12 January 2010)
Please be informed that if you receive an e-mail offering you loan facilities and/or requesting that you furnish your personal information, kindly disregard the email as it a fraud scam via email.
We caution you that this may be a hoax and is suspected to be an attempt to access your personal information. It is not issued by Alliance Bank or any of its officers.
If you are unsure of the legitimacy of the email and wish to verify the source, please contact your nearest Alliance Bank branch.
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CAUTION! (17 April 2009)
Please be informed that if you receive an email titled "Customer Online Banking Notification" requesting you to click on the link allianceonline Personal Customers or allianceonline BUSINESS Customers to remove limited access, please ignore and delete the email.
The email is a hoax and is suspected to be a phishing attempt to access your personal information. It is not issued by Alliance Bank or any of its officers.
To protect your personal information from phishing attempts, please do not divulge your PIN to anyone. If you are unsure of the email that you have received and wish to verify the legitimacy, please contact our Customer Service Officers at tel: 03-5516 9988 or email to info@alliancebg.com.my
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CAUTION! (22 July 2008)
Please be informed that if you receive an email requesting you to "Please Check Your Online Banking" and click on the link to Confirm Your ALLIANCE Account, please ignore and delete the email.
The email is a hoax and is suspected to be a phishing attempt to access your personal information. It is not issued by Alliance Bank or any of its officers.
To protect your personal information from phishing attempts, please do not divulge your PIN to anyone. If you are unsure of the email that you have received and wish to verify the legitimacy, please contact our Customer Service Officers at tel: 03-5516 9988 or email to info@alliancebg.com.my
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CAUTION! (28 January 2008)
Please be informed that if you receive an email called "Your Alliance Bank Online Account Is About To Expire" asking you to re-activate your allianceonline account, kindly ignore and delete the email.
The email is a hoax and is suspected to be a phishing attempt to access your personal information. It is not issued by Alliance Bank or any of its officers.
To protect your personal information from phishing attempts, please do not divulge your PIN to anyone. If you are unsure of the email that you have received and wish to verify the legitimacy, please contact our Customer Service Officers at tel: 03-5516 9988 or email to info@alliancebg.com.my
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CAUTION! (21 November 2007)
Please be informed that if you receive an email stating that you have reached your daily limit usage of your allianceonline account and hence you will have to Restore Your Account Access of your allianceonline account, please ignore and delete the email.
The email is a hoax and is suspected to be a phishing attempt to access your personal information. It is not issued from Alliance Bank or any of its officers.
To protect your personal information from phishing attempts, please do not divulge your PIN to anyone. If you are unsure of the email that you have received and wish to verify the legitimacy, please contact our Customer Service Officers at tel: 03-5516 9988 or email to info@alliancebg.com.my
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CAUTION! (21 September 2007)
Please be informed that if you receive an email called "allianceonline Security Update" asking you to update your allianceonline account, kindly ignore and delete the email.
The email is a hoax and is suspected to be a phishing attempt to access your personal information. It is not issued from Alliance Bank or any of its officers.
To protect your personal information from phishing attempts, please do not divulge your PIN to anyone. If you are unsure of the email that you have received and wish to verify the legitimacy, please contact our Customer Service Officers at tel: 03–5516 9988 or email to info@alliancebg.com.my
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CAUTION! (25 May 2007)
Alliance Banking Group would like to advise its customers and allianceonline users to be vigilant with their Personal Login Information (PIN) if they have received emails requesting for verification of their account details and PINs.
Kindly note that Alliance Bank DOES NOT out source the processing of its credit card applications and DOES NOT ask customers to disclose PIN details via emails or the telephone.
If you receive any phishing emails with URL attachments, please refrain from clicking on the URLs and please DO NOT provide your personal information.
Customers who have received such email requests and may have disclosed such confidential information to a fraudulent website are advised to contact the Bank IMMEDIATELY at tel : 2715 6800 (during business hours).
To access the allianceonline login page, please visit the Bank’s official website at http://www.alliancebank.com.my; and click on the appropriate allianceonline login button.
“Phishing" is the creation of email messages and web pages that replicate existing legitimate sites of well-known companies and businesses. This is done by unscrupulous individuals/organisations to trick consumers into divulging personal financial information such as bank account numbers, credit card security details, ATM Personal Identification Numbers and other personal identifiers. The stolen data may be used to commit fraud.
Alliance Bank has many safeguards and detection systems in place to enforce identity theft prevention, but prompt action by customers remains a very important method to help us stop such illegal activities.
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CAUTION! (1 September 2006)
You may have received an email requesting you to recover your account access via http://securityalert066.net/cgi/allianceonline.net.my/index.htm and provide your personal login information.
PLEASE DO NOT DO SO.
If you have followed the email instructions and submitted your personal information, please change your PIN immediately.
To access to allianceonline login page, please visit the Bank's official website at http://www.alliancebank.com.my and click on the appropriate allianceonline login button.
Reminder: You should never access the allianceonline login page via a hyperlink from an e-mail.
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CAUTION! (19 March 2005)
You may have received an email requesting you to verify your email address and provide your personal login information.
PLEASE DO NOT DO SO.
If you have followed the email instructions and submitted your personal information, please change your PIN immediately.
To access to allianceonline login page, please visit the Bank's official website at http://www.alliancebank.com.my and click on the appropriate allianceonline login button.
Reminder: You should never access the allianceonline login page via a hyperlink from an e-mail.
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