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 e-Payments Services
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Dear Valued Customers,

Effective 2 January 2015, a new cheque processing fee of 50 sen will be imposed on each cheque issued in addition to the 15 sen stamp duty levied per cheque leaf. This is an industry wide initiative to promote the use of e-payments.

To learn more, please refer to below publications:

So why pay more?

As an alternative to cheques to encourage public to adopt e-payment, Interbank GIRO or IBG transactions performed via allianceonline (personal) and Alliance BizSmart (business) was reduced to 10 sen per transaction.

To find out more on what Alliance Bank has to offer our customers, please refer to the links below:

For further enquiries, please contact us at 03-5516 9988 or visit any of our branches for further assistance.

 

 


allianceonline is an online banking service for individual that provides the access to secure banking services 24 hours a day, seven days a week. With allianceonline, banking convenience is at your fingertips from anywhere, anytime via the Internet.


Click here to visit allianceonline webpage

Alliance BizSmart Online Banking is an advance online banking service for business that is designed to provide optimal efficiency so you can spend less time on business banking transactions and more time on taking your business to even greater heights.


Click here to visit Alliance BizSmart webpage


Individual

No. Items Channels
Internet Banking Mobile Banking ATM Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
FOC As per Internet Banking FOC FOC
(2) Daily transaction limit
(RM per day)
1) Own Fund Transfer - No limit
2) 3rd Party Fund Transfer - RM10,000 combined daily limit for Intrabank/interbank fund transfer
1) Privilege Banking: RM8,000 combined limit for withdrawal/3rd party fund transfer/e-debit
2) Others: RM5,000 combined limit for withdrawal/3rd party fund transfer/e-debit
No limit
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES


NO

N/A


N/A

NO


NO
(4) Operating hours 23 x 7 23 x 7 Branch Banking Hours
For all channels
(5) Crediting time
i) Monday - Friday
ii) Non-business days

Immediate
Immediate
 
(6) Refund time N/A  

Businesses

No. Items Channels
Internet Banking Mobile Banking ATM Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
- Sole-proprietors, partnership and SME1 
- Other corporates
1) Single Payment - FOC
2) Payroll/Bulk Payment - Up to RM0.50
Not offering FOC FOC
(2) Daily transaction limit
(RM per day)
- Sole-proprietors, partnership and SME1
- Other corporates
No limit
1) Biz-Xpress Card (Full Access Low Limit) - RM1,000
2) Biz-Xpress Card (Full Access High Limit) - RM8,000
No limit
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES




NO

N/A




N/A

NO




NO
(4) Operating hours 7.00 am to 11.00 pm 23 x 7 Branch Banking Hours
For all channels
(5) Crediting time
i) Monday - Friday
ii) Non-business days

Immediate
Immediate
 
(6) Refund time NA  

1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers.


Individual

No. Items Channels
Internet Banking Mobile Banking ATM Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
RM0.10 As per Internet Banking RM0.30 RM2.00
(2) Daily transaction limit
(RM per day)
1) Own Fund Transfer - No limit
2) 3rd Party Fund Transfer - RM10,000 combined daily limit for Intrabank/interbank fund transfer
1) Privilege Banking: RM8,000 combined limit for withdrawal/3rd party fund transfer/e-debit
2) Others: RM5,000 combined limit for withdrawal/3rd party fund transfer/e-debit
No limit
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES




NO

N/A




N/A

YES




NO
(4) Future-dated payments YES N/A YES
(5) Operating hours 23 x 7 23 x 7 Branch Banking Hours
*Schedule of funds received by beneficiaries (all channels)
(6) Single Payment Crediting time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 3.00 pm
3.01 - 5.00 pm
After 5.00 pm
ii) Non-business days


Same Business Day
Same Business Day
Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day


By 11.00 am
By 2.00 pm
By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
(7) Single Payment Refund time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 3.00 pm
3.01 - 5.00 pm
After 5.00 pm
ii) Non-business days


Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day
Next Business Day
Next Business Day


By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
By 5.00 pm
By 5.00 pm

Businesses

No. Items Channels
Internet Banking Mobile Banking ATM Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
- Sole-proprietors, partnership and SME1 
- Other corporates
1) Single Payment - RM0.10
2) Payroll/Bulk Payment - RM0.10 - RM1.00
Not offering RM0.30 RM2.00
(2) Daily transaction limit
(RM per day)
- Sole-proprietors, partnership and SME1
- Other corporates
No limit
1) Biz-Xpress Card (Full Access Low Limit) - RM1,000
2) Biz-Xpress Card (Full Access High Limit) - RM8,000
No limit
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES




NO

N/A




N/A

YES




NO
(4) Future-dated payments YES N/A YES
(5) Operating hours 7.00 am to 11.00 pm 23 x 7 Branch Banking Hours
*Schedule of funds received by beneficiaries (all channels)
(6) Single Payment Crediting time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 3.00 pm
3.01 - 5.00 pm
After 5.00 pm
ii) Non-business days


Same Business Day
Same Business Day
Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day


By 11.00 am
By 2.00 pm
By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
(7) Single Payment Refund time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 3.00 pm
3.01 - 5.00 pm
After 5.00 pm
ii) Non-business days


Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day
Next Business Day
Next Business Day


By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
By 5.00 pm
By 5.00 pm
(8) Payroll/Bulk Payment Crediting
time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 2.30 pm
2.31 - 4.00 pm
After 4.00 pm
ii) Non-business days



Same Business Day
Same Business Day
Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day



By 11.00 am
By 2.00 pm
By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
(9) Payroll/Bulk Payment Refund
time
i) Monday - Friday
Before 5.00 am
5.01 - 8.00 am
8.01 - 11.00 am
11.01 - 2.30 pm
2.31 - 4.00 pm
After 4.00 pm
ii) Non-business days



Same Business Day
Same Business Day
Same Business Day
Next Business Day
Next Business Day
Next Business Day
Next Business Day



By 5.00 pm
By 8.20 pm
By 11.00 pm
By 11.00 am
By 11.00 am
By 5.00 pm
By 5.00 pm

1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers.


Individual

No. Items Channels
Internet Banking Mobile Banking Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
Not offering Not offering RM5.00
(2) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES



NO
(3) Operating hours Branch Banking Hours
*Schedule of funds received by beneficiaries (all channels)
(4) Crediting time
i) Monday - Friday
Before 3.00 pm

After 3.00 pm
ii) Non-business days


Same Business Day
(60 minutes upon processing by the bank)
Next Business Day
Next Business Day
(5) Refund time Next Business Day

Businesses

No. Items Channels
Internet Banking Mobile Banking Over The Counter (OTC)
(1) Fees and Charges
(RM per transaction)
- Sole-proprietors, partnership and SME1 



 
- Other corporates


1) Single Payment - RM2.00
2) Payroll/Bulk Payment - RM2.00

1) Single Payment - RM2.00 to RM5.00
2) Payroll/Bulk Payment - RM2.00 to RM5.00
Not offering

RM5.00




RM8.00
(2) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

YES



NO

YES



NO
(3) Operating hours 7.00 am to 11.00 pm Branch Banking Hours
*Schedule of funds received by beneficiaries (all channels)
(4) Single Payment Crediting time
i) Monday - Friday
Before 3.00 pm

After 3.00 pm
ii) Non-business days


Same Business Day
(60 minutes upon processing by the bank)
Next Business Day
Next Business Day
(5) Bulk Payment Crediting time
i) Monday - Friday
Before 3.00 pm

After 3.00 pm
ii) Non-business days


Same Business Day
(60 minutes upon batch processing by the bank)
Next Business Day
Next Business Day
(6) Refund time Next Business Day

1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers.


Individual

No. Items Channels
Internet Banking Mobile Banking ATM
(1) Fees and Charges
(RM per transaction)
RM1.00 Not offering RM1.00
(2) Daily transaction limit
(RM per day)
i) Own Fund Transfer - No limit
ii) 3rd Party Fund Transfer - RM10,000 combined daily limit for Intrabank/interbank fund transfer
i) Privilege Banking: RM8,000 combined limit for withdrawal/3rd party fund transfer/e-debit
ii) Others: RM5,000 combined limit for withdrawal/3rd party fund transfer/e-debit
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

NO




YES

N/A




N/A
(4) Operating hours 23x7 23x7
For all channels
(5) Crediting time
i) Monday - Friday
ii) Non-business days

Immediate
Immediate
 
(6) Refund time N/A  

Businesses

No. Items Channels
Internet Banking Mobile Banking ATM
(1) Fees and Charges
(RM per transaction)
- Sole-proprietors, partnership and SME1 
- Other corporates
Not offering Not offering RM1.00
(2) Daily transaction limit
(RM per day)
- Sole-proprietors, partnership and SME1 
- Other corporates
i) Biz-Xpress Card (Full Access Low Limit) - RM1,000
ii) Biz-Xpress Card (Full Access High Limit) - RM8,000
(3) Payment reference
i) Availability of payers' names and payment references in beneficiaries' bank statement payment references in payers' bank statement
ii) Availability of beneficiaries' names and payment references in payers' bank statement

N/A




N/A
(4) Operating hours 23x7
For all channels
(5) Crediting time
i) Monday - Friday
ii) Non-business days

Immediate
Immediate
 
(6) Refund time N/A  

1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers.


Individual

No. Items FPX Interbank Direct Debit
(1) Fees and Charges
(RM per transaction)
FOC*
*Effective on January 2015
*Individual charge may apply case by case imposed by merchants/government agencies
Not offering
(2) Merchants Work In Progress (WIP) Not offering

Businesses

No. Items FPX Interbank Direct Debit
B2C B2B
(1) Fees and Charges
(RM per transaction)
- Sole-proprietors, partnership and SME1 
- Other corporates
Up to RM5.00*
*Effective January 2015
Up to RM5.00*
*Effective January 2015
Not offering
(2) Merchants Work In Progress (WIP) Work In Progress (WIP)

1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers.


Individual

No. Items Standalone domestic debit card Standalone International brand debit card Combo debit card1 
Domestic International
(1) Daily point-of-sale transaction limit (RM per day) RM3,000* Not offered RM3,000* RM1,000**
(2) Incentives N/A Not offered Cash back programme:
From 1% to 2% for Alliance Hybrid Debit Card

1 Cards with both domestic debit and international debit schemes.
* This limit is defaulted to RM3,000 and can be changed up to RM8,000 for Privilege Banking customers and up to RM5,000 for other customers.
** This limit is defaulted to RM1,000 and can be changed up to RM8,000 for Privilege Banking customers and up to RM5,000 for other customers.

Businesses

No. Items Standalone domestic debit card Standalone International brand debit card Combo debit card1 
Domestic International
(1) Daily point-of-sale transaction limit (RM per day)
1) Biz-Xpress Card (Full Access Low Limit) - RM1,000*
2) Biz-Xpress Card (Full Access High Limit) - RM8,000**
Not offered N/A N/A
(2) Incentives N/A Not offered Nil

1 Cards with both domestic debit and international debit schemes.
* This limit is defaulted to RM1,000 and cannot be changed.
** This limit is defaulted to RM8,000 and cannot be changed.


  RM Effective date
Fee per cheque issued RM0.50 2 January 2015


  Type of accounts Interest rate/profit rate (% per annum)
Interest rate/profit rate of current accounts *Refer Below *Refer Below

* For latest update on Interest rate/profit rate of current accounts visit www.alliancebank.com.my/InterestRates

Updated as at 10 September 2014

Conventional

Base Lending Rate
With effect from BLR (% p.a.)
16-Jul-2014 6.85

AllianceSave
Amount (RM) Rate (% p.a.)
First 2,000 0.00
Up to 4,000 0.15
Up to 20,000 0.55
Up to 50,000 0.9
Up to 100,000 1.10
Up to 250,000 1.20
Above 250,000 1.30
Effective date: 10 December 2012
First RM2,000 in AllianceSave is non-interest bearing irrespective of account balance

Alliance Hybrid Account
Amount (RM) Rate (% p.a.)
Up to 10,000 0.50
Up to 50,000 0.75
Up to 100,000 1.00
Up to 250,000 1.50
Up to 500,000 1.50
Above 500,000 2.00
Effective date: 15 July 2011

Alliance Premium Hybrid Account
Account Interest (Split Tiering Methodology)
Amount (RM) Rate (% p.a.)
0 to 5,000 0.00
5,001 to 50,000 1.00
50,001 to 100,000 2.00
100,001 to 250,000 2.00
250,001 to 500,000 3.00
Above 500,000 1.50


Islamic

Current Account-i (Mudharabah)
Amount (RM) Flexi-Individual-i Flexi-Commercial
Rate (% p.a.)
PSR
Rate (% p.a.)
PSR
Any Amount 0.01
01:99
0.01
01:99

Current Account-i (Wadiah) for Individuals
Amount (RM) Rate (% p.a.)
Up to 2,000 0.25
Up to 20,000 0.65
Up to 50,000 1.00
Up to 100,000 1.20
Up to 250,000 1.30
Above 250,000 1.40
Minimum opening amount RM500.00

Basic Current Account-i (Wadiah) for Individuals
Amount (RM) Rate (% p.a.)
Any amount 0.00
Minimum opening amount RM500.00

Current Account-i (Wadiah) for Businesses, Enterprises, Government Entities and others
Amount (RM) Rate (% p.a.)
Up to 25,000 0.00
25,001 & Above (Government) 1.50
25,001 & Above (Business Enterprises and Others) 0.75
Minimum opening amount RM500.00

Hybrid Account-i
Amount (RM) Rate (% p.a.)
Up to 10,000 0.50
Up to 50,000 0.75
Up to 100,000 1.00
Up to 250,000 1.50
Up to 500,000 1.50
Above 500,000 2.00
Minimum opening amount RM250.00
RM500-With Cheque Book
RM80- Without Cheque Book

Premium Hybrid Account Cheque-i
Amount (RM) Rate (% p.a.)
RM5,001-50,000 1.00
RM50,001-100,000 2.00
RM100,001-250,000 2.00
RM250,001-500,000 3.00
Above RM500,000 1.50
Minimum opening amount RM5001.00

Individual

No. Items RM
(1) Other related charges
i) Maintenance/subscription fee
ii) Security tokens
iii) Annual digital certificates
iv) Salary payment/payroll
v) Notification/SMS
vi) Training

NIL
Not applicable
Not applicable
Not applicable
NIL
Not applicable
(2) Incentives and packages Not applicable

Businesses

No. Items Sole-proprietors, partnership and SME1  Other corporates
(1) Other related charges
i) Maintenance/subscription fee

 
ii) Security tokens
iii) Annual digital certificates
 
iv) Salary payment/payroll


 
v) Notification/SMS
vi) Training

1)

2)
Sole Proprietor - Up to RM5.00 per month
SME - Up to RM30.00 per month
RM70 per additional token
RM50 per digital certificate per token per year
1)

2)
Intrabank - Up to RM0.50 per transaction
Interbank GIRO (IBG) - Up to RM1.00 per transaction
RM0.20
FOC via instruction manual/CD and training video to guide customer

1) Up to RM30.00 per month

 
RM70 per additional token
RM50 per digital certificate per token per year
1)

2)
Intrabank - Up to RM0.50 per transaction
Interbank GIRO (IBG) - Up to RM1.00 per transaction
RM0.20
FOC
(2) Incentives and packages
1) SME - Free 2 Security Tokens and 1st year Digital Certificate
2) Sole Proprietor - Free 1 Security Token and 1st year Digital Certificate
3) Break From Fees with #bff packages to enjoy fee waivers on Alliance BizSmart Online Banking. For more details, go to www.alliancebank.com.my/bff
1) Free 2 Security Tokens and 1st year Digital Certificate
Next Steps

Online

Provide us with your basic contact details and we'll be in touch with you soon.

By Phone

Call us at 03-5516 9988 and we'll be happy to help you out.

Face to Face

We're always ready  to serve you so locate our nearest branch here.