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About Us
 Contact Us

Simply enter a location in the Search field below or choose an option on the right side of the map to view by services or branch types. Or click here to view branch list according to states.


Call us between 8:00am - 10:00pm local time for general enquiries or 24/7 for
essential services listed below.

Our self service phone banking is available 24 hours a day, seven days a week.

Phone : 03-5516 9988
Fax : 03-5621 5624
Email : info@alliancefg.com

You can call us anytime for essential services :

  • Report lost or stolen card
  • Emergency assistance


Call us between 8:45am to 5:45pm from Monday to Thursday and 8:45am to 4:45pm on Friday.

Phone : 1-300-80-3388
Email : info@alliancefg.com

Call us between 8.45am to 5.45pm from Monday to Thursday and 8.45am to 4.45pm on Friday.

For media-related enquiries, please contact:

Agnes Ong
Group Communications
Tel: 03-2604 3378
Fax: 03-2604 3399

Email: groupcommunications@alliancefg.com

Feedback and Complaints

What is your banking experience with us?

  • Compliments - Help us recognise the outstanding, privileged services you have received from us.
  • Feedback - If you have general feedback about our products, let us know. We might reward you for your wonderful suggestions.
  • Complaints - Help us fix what is not right. We aim to make banking a personal experience you will never forget.

  • Let us know via

    Phone: 03-5516 9988
    Fax: 03-5621 5624
    Email: info@alliancefg.com

    Or simply fill up our online feedback form below